Hi , my name is
I enjoy discovering insights and telling stories.
As a Human-Centered Design Strategist, I drive transformative change within federal agencies. Through the strategic application of human-centered design and customer experience, I provide guidance to enhance government operations. I am committed to reshaping the future of government operations by delivering high-quality solutions and leading transformative shifts towards user-centric outcomes.
Hello, I'm Starling, and I am passionate about solving multidisciplinary problems. As a strategist, I consistently ask: Who are our primary users? How can we empathetically listen and grasp their needs? Differentiating between a problem's root cause and its symptoms is vital in my approach.
Employing design thinking tools, I navigate multiple perspectives to craft user-centric solutions, prioritizing people in every problem-solving endeavor. I aim to amplify user experiences by devising solutions that optimize customer satisfaction and drive overall business success. Currently, I serve as a human-centered design strategist at a. not for profit.
In my free time I enjoy cooking and reading. A fun fact about me is that I am a yoga instructor and have published two books.
My Work History
October 2023 - Present
June 2022 - October 2023
June 2021 - August 2021
June 2020 - August 2020
May 2019 - August 2019
MITRE, Human-Centered Design Strategist
MITRE, Business Systems Engineer (Associate)
Verizon, Data Center Operations Intern
NextEra Energy, Thermal Analysis Intern
National Science Foundation, Biomedical Research Intern
Some Projects I've Worked On
As part of my AI Research Fellowship at CreAItivity we were tasked with creating a final deliverable at the end of the fellowship to showcase our understanding of AI Ethics. We decided to focus on the intersection between racial injustice and AI. Our final deliverable is a newsletter that contains information of what we have learned from the topic.
Predictive Policing in Artificial Intelligence (AI)
This project was completed in collaboration with Sandia National Laboratories to address issues with current decision making tools for power grid planning .The team built an interactive map of Miami Dade County displaying 81 zip codes with information about climate hazards, solar panel investment information, and infrastructure recommendations.
Energy Grid Decision-Making under Long-Term Climate Hazard Uncertainty
Other Projects I've Worked On
Developed a communication graphical user interface for children with communication disorders.
Addressing Deforestation with Drones
Created a prototype of how drones can possibly be used in Madagascar to combat deforestation.
Understanding Small Business Owners
Using design thinking principles my team and I investigated the path many small business owners take to starting their business.
Get In Touch
My inbox is always open whether you want to say hi or have a question.